Michelle Macdonald

Client Service Manager

How Michelle supports you

n her role, Michelle brings strong organisational and client service experience, regularly interacting with clients and colleagues to make sure everything is handled clearly, efficiently, and with care.

Before joining Lomond, Michelle worked as a Practice Manager, overseeing office processes, supporting the team, and helping ensure the business continued to run smoothly. She also worked closely with high net worth clients and helped resolve more complex cases.

Today, as Client Service Manager, Michelle draws on more than six years’ experience in financial services, helping our team and ensuring every client has an exceptional experience.

A little more about Michelle

Michelle enjoys spending time with her husband and two young children outside of work, either relaxing at home or heading out for a nice meal.

She also enjoys travelling, shopping, sunny days, and a good glass of red wine.

Michelle in numbers

2

times swam with dolphins.

7

years in financial services.

4

we're a family of 4 living at no. 4.

The people who make it all possible

Derek Fish
Derek Fish

Chartered Financial Planner and Managing Director

Susan Lafferty
Susan Lafferty

Operations Director

Craig Aitken
Craig Aitken

Financial Planner

Graeme Davidson
Graeme Davidson

Financial Planner

Steven Finlay
Steven Finlay

Independent Financial Adviser

Sophie McDonald
Sophie McDonald

Chartered Financial Planner

Alana Quinn
Alana Quinn

Senior Paraplanner

Stephen Stewart
Stephen Stewart

Administrator

Miryn McGonnal
Miryn McGonnal

IFA Administrator

Bryce Bissett
Bryce Bissett

Financial Administrator

Lorraine McGill
Lorraine McGill

Office Manager

Joanne Brooks
Joanne Brooks

Office Manager

Elaine Drummond
Elaine Drummond

Senior Paraplanner

Vanessa Williamson
Vanessa Williamson

Paraplanner

Charis Curtis
Charis Curtis

Trainee Paraplanner

Lyndsey Lawson
Lyndsey Lawson

Senior Administrator

Carol Dick
Carol Dick

Mortgage Administrator

Danielle Quinn
Danielle Quinn

Administrator

Start the conversation

If you’re ready to talk, we’re here to listen and help you take the next step forward.