FAQ's

Yes. As independent financial planners, we are able to research and recommend solutions from across the whole market, ensuring our advice is based on what is most suitable for your circumstances and goals.

Yes. Lomond Wealth is authorised and regulated by the Financial Conduct Authority (FCA), which means we follow strict rules designed to protect consumers and ensure high professional standards. You can find out more by visiting our FCA page here.

Yes. We are happy to meet in person, via video call, or over the phone depending on what works best for you and your circumstances.

We hold face-to-face meetings at our offices in Stirling and Hamilton. If you are visiting us, our team will make sure you feel comfortable and welcome.

Yes. Both of our offices have convenient parking available nearby, making it easy for clients visiting us for meetings.

Lomond Wealth has been providing financial planning and advice since February 2016, although many members of our team have been supporting clients for much longer.

Our offices are based in Stirling and Hamilton, and most of our clients are located across central Scotland. However, we also work with clients throughout the UK using phone and video meetings.

Yes. Our planners hold professional qualifications and many are Chartered, reflecting their commitment to maintaining the highest standards of financial planning expertise.

Yes. Lomond Wealth holds Chartered status, which is widely regarded as the gold standard of professionalism within financial planning.

No. While we are not CISI accredited, our Chartered status through the CII demonstrates our commitment to high professional and ethical standards.

Yes. We have written reviews, client stories and video testimonials available on our website, where you can hear directly from people who have worked with our team. We are proud to be a VouchedFor Top Rated Firm.

We focus on building long-term relationships and creating financial plans tailored to each individual’s circumstances and goals. Our approach is built around three key promises:

• You will always know where you stand through clear communication and proactive updates.
• You will be treated as an individual, not a number.
• You can expect open, honest and straightforward advice at every stage.

Our FCA registration number is 738180, which you can verify on the Financial Conduct Authority register here.

Although our offices are in Stirling and Hamilton, we work with clients in towns and cities across central Scotland and throughout the UK.

You can arrange an initial meeting by calling our office, sending us an email, or contacting us through our secure client portal.

No. Your initial meeting with us is completely free and gives you the opportunity to understand how we work before deciding whether to proceed.

It is helpful to bring information about any pensions, investments or savings you currently have, although this is not essential for the first conversation.

The first meeting is an opportunity for us to understand your circumstances, goals and priorities, and for you to ask questions about how we can help.

Initial meetings typically last around one hour, giving us enough time to discuss your situation and explore how we may be able to support you.

No. There is no obligation to proceed. The initial meeting simply allows both sides to decide whether working together is the right fit.

Yes. We have female advisers within our team and we are always happy to match you with an adviser you feel comfortable working with.

We work as a collaborative team. If your planner is unavailable, another member of our experienced team will be happy to assist you.

Most clients have at least one planning meeting each year. However, the level of contact depends on the service agreed and we are always available if you need us.

Yes. Cashflow modelling is an important part of our financial planning process, helping you understand how your finances may support your future lifestyle.

If your circumstances change, we encourage you to let us know as soon as possible so we can review your financial plan and make any necessary adjustments.

Yes. We regularly work alongside accountants and solicitors to ensure your financial planning is aligned with your wider professional advice.

In most cases this is not necessary, as we are able to provide mortgage advice ourselves.

If your adviser leaves, we will introduce you to another experienced member of our team and ensure they are fully briefed on your financial plan.

Yes. We would be happy to show you an example of what a financial plan looks like so you can understand how the process works. To request an example, please contact us.

Yes. You will be able to view the value of your investments online through your secure client portal.

Yes. Our secure portal allows you to review your investments and financial information whenever you wish.

This depends on the level of service you choose, although most clients meet with their adviser at least once per year.

Yes. We can provide advice on mortgages and help you find suitable solutions for your circumstances.

No. Equity release is not an area we currently advise on.

Yes. We regularly help clients review, set up and manage personal pensions as part of their retirement planning.

Yes, although only in certain circumstances depending on the type of scheme and regulatory requirements.

Yes. We can review your pensions and help determine whether consolidating them may simplify your finances and support your long-term plans.

Yes. We can help structure withdrawals from your pension in a way designed to be as tax-efficient as possible.

Yes. We can discuss responsible investment options and help you align your investments with your personal values where appropriate.

Yes. We regularly support clients who have inherited money, helping them invest it in a way that aligns with their financial goals.

Yes. SIPPs are one of the pension options we may consider as part of your retirement planning.

No. We do not provide advice on transferring Defined Benefit pensions.

Yes. We can help you plan for later-life financial needs and explore the options available.

Yes. We can work with you and your solicitor to help structure your finances with estate and inheritance planning in mind.

Yes. We regularly advise on ISAs and other investment options as part of a wider financial plan.

Yes. We can recommend appropriate protection policies to help ensure you and your family are financially protected.

Yes. Your first meeting with us is free and allows you to understand how we work before committing to our services.

Our fees depend on the services you require. These are clearly explained in our client agreement before any work begins.

Our minimum fee is £1,500.

The typical cost of preparing a financial plan starts from £1,500, depending on the complexity of your situation.

In many cases we charge an ongoing fee based on a percentage of investments, typically around 0.75%.

Commission may be payable on certain insurance products, although this will always be explained clearly beforehand.

No. Financial advice is generally exempt from VAT.

Full details of our fees are explained within our client agreement and discussed with you before any advice is provided.

Yes. We can help you understand whether early retirement is possible and what financial steps may be needed.

Yes. Retirement planning is a core part of what we do, helping clients understand when they can retire and how their finances will support them.

We work with a wide range of clients, although we often support people who are approaching retirement or already retired.

Yes. We also work with clients who are building their wealth and looking to establish strong financial foundations.

Yes. Many of our clients are business owners or self-employed professionals.

Yes. This is one of the key areas where we help clients plan and manage their finances.

Yes. We regularly help clients plan how best to manage and invest an inheritance.

Yes. We can help structure finances and plan for life after the sale of a business.

Yes. We provide sensitive and practical support to clients dealing with financial matters after losing a loved one.

Yes. Many of our clients fall into these categories, particularly those planning for retirement.

No. We currently focus on advising UK-based clients.

Yes. We often work with clients who already have existing pensions and investments.

Typically, we work with clients who have around £250,000 or more of investable assets.

Yes. Eligible investments may be protected by the FSCS, subject to its limits and rules.

If you have a concern or complaint, please contact us in writing and we will investigate the matter fully.

We take data security very seriously and invest in technology and processes to protect client information. We also hold Cyber Essentials accreditation.

Yes. We hold professional indemnity insurance as required by regulation.

You can verify our details on the Financial Conduct Authority register here.

Yes. We share client stories and case studies on our website.

We measure client satisfaction through regular client surveys and feedback through VouchedFor.

Yes. Lomond Wealth has been recognised as a VouchedFor Top Rated Firm and is a Financial Times Top 100 Financial Adviser.

Yes. You can view our VouchedFor profile to read independent client reviews here.